Pubs, bars, cafes, restaurants, hotels and more can finally fling open their doors and welcome everyone back inside.
On Friday 20th March 2020, the Prime Minister ordered all cafes, pubs and restaurants to close, to help tackle coronavirus. The following Monday (23rd), the general public were instructed to stay at home too. Lockdown was in full effect.
15 weeks later, an eternity in terms of running a business, our industry is busy prepping itself for relaunch. Some have had the ability to offer takeaway services and deliveries, but that hasn’t been the case for all. Hotels for example, which have laid dormant for this entire time, have seen zero income during the entire period of Lockdown.
We’ve adapted and done everything in our power to cope. And that side of things is unlikely to change anytime soon. Coping is what we will all be doing moving forward. Reduced capacities and probably less staff mean that a return to normal is unlikely to be seen for some months to come yet.
These odd times are set to continue though, and with that some will thrive and let’s be honest, some simply won’t survive. We don’t know what the general public’s appetite will be for eating out or staying away; only time will tell.
They’ve missed us and we’ve missed them. That’s got to count for something, right? If there’s one thing we know for sure, we’re going to give it a damn good try!
The passion in our industry is unmatched. Ask yourself who would put themselves through 18-hour days, working in hot kitchens and the like, if they didn’t have a passion for what they did? Not many, I’ll tell you that.
Yes, it will be a very different environment that you’re welcoming people back to. People will have less money in their pockets and be a bit wiser about how they spend their disposable income. So, we’re going to have to step up our game; offer first class customer service and provide the best experience possible, to ensure we retain their patronage. But, isn’t that what we’ve always done? I believe it is, but we’ll have to convince our customers of this, all over again.
Good luck to every single person who is busy cleaning, washing, prepping, ordering, fileting, peeling, cutting, preening and all the other ‘ings’. We’re with you all the way. Bookings have been made, food will be eaten, and beds will be slept in once more. Come on team, we can do this!
* The full Government guidelines can be found here