Spa Operations Manager - Luxury Hotel & Spa – Devon - £30,000 plus bonus
Paramount Personnel are delighted to be exclusively supporting this luxury hotel with the recruitment of a Spa Operations Manager. We are looking for someone who has experience within a luxury environment with proven management ability to lead and develop a great Spa team.
As Spa Operations Manager you will have overall responsibility for all aspects of the operational running of the spa. Your main duties will include managing the Spa team, ensuring the profitability of the department through yield management and effective management of costs, and overseeing the wider leisure facilities.
Understanding the standards expected in a luxury environment is essential.
• Producing an accurate breakdown of all spa reports and profit margins
• Control, Manage and adjust all stock inventory
• Manage and control Department expenditure within agreed budgets
• Be passionate in initiating and developing special events to increase public interest gaining maximum attendance and profile awareness.
• Take ownership and ensure that all areas of the Spa run smoothly and effectively
• Deal with customer queries and complaints with confidence and to ensure they are resolved efficiently and professionally.
• Identify training and development needs for all staff members
• Hold Regular Meetings with the team
• Complete all staff appraisals, managing and develop the team with guidance from the HR Department and Spa Manager.
If you are interested in taking your career to the highest level with this great opportunity then please call Jamie on 0345 241 1000 and email your CV via this website.
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Please fill out the form below and upload a recent copy of your CV to be considered for an interview.