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Operations Manager – Hotel – Devon - £30,000 -35,000

Category: Operations Manager
Reference no. PCAT420
Date published: 12/03/2019
Closing date: 03/03/2020
Salary: £30,000 to £35,000
Contract type: Permanent
Agent contact: Jamie Harrison
Job description:

Operations Manager – Hotel – Devon - £30,000 -35,000 

Are you currently a Hotel Operations Manager or Deputy General Manager?

We’re looking for someone experienced in Hotel Operations to be our Head of Guest Experience

Your day to day;

  • Managing key operational front of house teams and ensuring the highest levels of guest experience are provided at every touch point
  • Reporting directly to the General Manager, and alongside the Leadership Team, you will deliver the operational and sales strategy for all areas you are responsible for
  • Working closely with the Heads of Department to support recruitment, retention and training
  • Coaching and development of all of your Departmental Managers
  • Complete monthly P&L reviews with your managers, reporting results to the General Manager

Who are we looking for?

As a key member of the Leadership Team, we are looking for a dynamic and commercial individual whose sole focus is enhancing the guest journey and experience, whilst leading our front of house, food and drink and spa and spa treatment teams.

You will have a thorough understanding of the industry and market place being aware of the challenges and opportunities.

Being skilled in delegation and multi-tasking is essential. The role covers a number of departments in which you will develop your teams, mentoring and driving a strong commercial culture whilst offering that very best guest experience.

You will contribute to the overall operation of the hotel by having a high level of presence within the business, completing operational management shifts and deputising for the General Manager in their absence.

In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, £30,000 to £35,000 negotiable dependent on experience.
  • 28 days annual leave
  • Generous employee discounts
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

If you are interested in the role of Operations Manager please contact Jamie on 0345 241 1000 and send your CV in confidence to Jamie@paramountpersonnel.com

Please note that if you apply for this vacancy then you have given permission under data protection (GDPR) for us to share selected details with our clients for their related vacancies. This will be the only notification you will receive regarding this and we take the receipt of your CV as your permission to proceed with your application. If you do not wish us to submit or use your CV please do email to ask us to destroy your CV as soon as possible to ensure it is not used.


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