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Hotel Reservationist - £20,000 - St Austell

Category: Reservationist
Reference no. PCAT929
Date published: 09/14/2021
Closing date: 12/14/2021
Salary: £20,000
Contract type: Permanent
Agent contact: Jamie Harrison
Job description:

Hotel Reservationist - £20,000 - St Austell 

Paramount Personnel are looking for a Reservationist for this award winning privately owned Luxury Hotel near St Austell in Cornwall.

As a first point of contact, the Reservationist will be responsible for creating an outstanding first impression to guests and non-residents alike. The Reservationist will deal with all phone calls in a warm and professional manner, ensuring everyone, whether they are families, couples or business guests get the experience they are looking for.

You will have good organisational skills and the ability to communicate at all levels, working effectively with other departments to ensure all guests' requests are catered for. Grammar, spelling and IT skills are essential: particularly Microsoft Word.

The Reservationist will care about every aspect of the guest’s journey, paying the highest attention to every detail to ensure every stay is memorable.

Ideally, you will have previous experience in a front of house position, but this is not essential as you will receive excellent training, with the possibility of working towards an NVQ or equivalent qualification. Knowledge and experience of a Property Management System is preferable, and a good knowledge of the local area is advantageous.

There is NO accommodation with the role so you must have your own transport.

If  you are a passionate Hospitality professional, looking for the opportunity to be part of a friendly, but professional team, send your CV to Jamie Harrison or call 0777 9999 548.

Please note that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for us to share selected details with our clients for their related vacancies. This will be the only notification you will receive regarding this and we take the receipt of your CV as your permission to proceed with your application. . If you do not wish us to submit or use your CV please do email to ask us to destroy your CV as soon as possible to ensure it is not used.


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